Our Response To COVID-19
- We are operating online as usual
- Delays to be expected in shipping (3-10 working days UK)
- Physical store is closed until further notice
- We are available on-line and by telephone 11am-4pm / Monday-Friday
We are still open for business, accepting and dispatching orders online only. Please be advised though that not all breeders are open and may not be re-stocking so there may be issues with stock availability on some strains as these sell out.
Where possible our staff are remote working from home. The customer services team have been set up at home with all the necessary tools to continue to look after you. We are not accepting any on-site visitors.
We are ensuring we do everything we can do to keep hygiene at a high level at all our locations, especially for our warehouse staff who cannot work from home. Where appropriate we will segregate our staff to minimise any risk of cross contamination.As an online shop we are able to continue to work without too much disruption and with various options available to us via our shipping partners we will continue to process and send orders in typical LSC speedy fashion. However, please take note that there are occuring delays due to certain things outside of our control. For all the latest updates, please check our shipping information page.
We are of course closely monitoring government and regulatory advice and following any recommended actions and are prepared to adjust if necessary.We appreciate your understanding throughout this pandemic and hope you and your families all remain safe.We will continue to monitor the issue and will keep you informed of any significant changes to our regular procedures.
Stay safe, look after yourself and others.