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SHIPPING METHODS WE OFFER FOR UK & N. IRELAND

FREE 3-5 Day Standard Delivery™

Free standard delivery on your order for delivery within approximately 3-5 days.
(Applies to orders over £20 only)

Royal Mail Signed For™ 1st Class

Royal Mail Signed For 1st Class™ aims to deliver your letter or parcel the next working day however can take up to 3 days - and gives you the added benefits of check online or on your mobile to see where your item is (royal mail website) compensation cover up to £50.

Special Delivery Guaranteed Next Day™

Special Delivery Guaranteed by delivery the next working day. The benefits include end to end tracking and signature on delivery online or via your mobile (royal mail website) compensation cover up to £500 for loss and damagesend items up to 20kg

SHIPPING METHODS WE OFFER INTERNATIONALLY

International Signed For™

For an overseas delivery service you can trust, look no further International Signed For™ mail is available worldwide and travels through a separate and secure network until it leaves the UK . Each item is individually listed and accounted for before being handed over to the airline. Proof of posting and compensation comes as standard, with the option to buy extra compensation up to £500*.

*sometimes £250, depending on the destination.

International Signed For™ items are tracked until they leave the UK when sent by Airmail. Tracking is also available in a number of overseas destinations to delivery.

Delivery aims:

• to Europe within three to five working days of posting
• to Rest of World within five to seven working days of posting

* Delivery is in working days and excludes day of posting, Saturdays and Sundays.

FURTHER INFORMATION

Airsure®

Trusted for fast and secure international mail Airsure® receives priority handling in the UK and abroad and is generally a day faster than standard Airmail.

Our aim is to deliver:

• to Western Europe within two to three working days of posting
• to Eastern Europe within three to four working days of posting
• to the rest of the world within six to seven working days of posting.

* Delivery is in working days and excludes day of posting, Saturdays and Sundays.

Note: This service does not guarantee delivery within the timescales indicated. Neither does it offer compensation for delay or for missing tracking information.

Airmail

Airmail will aim to deliver your mail to:

• Western Europe within three working days
• Eastern Europe within five working days
• major cities worldwide within five working days and other destinations within seven..

RETURNS & REPLACEMENTS

You can exchange an unwanted item for a replacement or store credit of the same value if the item is still in the original breeder packet and remains UNOPEN. We will not under any circumstances exchange or replace an open packet. NO REFUNDS.